Privacy Policy

Effective Date: April 9, 2026  ·  CSI Technologies, Inc. — Belmont, NH

1. Who We Are

CSI Technologies, Inc. ("CSI," "we," "us," or "our") is a manufacturer and distributor of telecommunications connectivity hardware located in Belmont, New Hampshire. This Privacy Policy explains how we collect, use, and protect information when you visit gotocsitech.com or gotocsitechtest.com and use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — first and last name, company name, email address, and password when you create an account
• Order information — shipping address, billing address, phone number, job title, purchase order numbers, and customer part numbers when you place an order
• Contact and quote requests — name, company, email, phone, and message content when you use our contact or quote forms
• Freight account numbers — UPS or FedEx account numbers you choose to save to your account for shipping billing
• Back-in-stock notifications — email address when you sign up to be notified when a product is back in stock

We also collect limited technical information automatically, including your IP address and browser type, through standard web server logs. We do not use tracking cookies or third-party analytics.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and quote requests
• Send order confirmations and shipping updates
• Respond to your questions and customer service requests
• Send back-in-stock notifications you have subscribed to
• Maintain your account and saved preferences
• Comply with legal obligations

We do not use your information to send unsolicited marketing emails. Any notification you receive from us is directly related to an action you took on our website.

4. How We Store Your Information

Your information is stored in a secured database on our web hosting servers located in the United States. Passwords are stored using industry-standard encryption. We retain order records as required for business and tax purposes. You may request deletion of your account and associated data at any time by contacting us.

5. Payment Information

We do not collect or store credit card numbers or banking details on our website. Orders paid by PayPal are processed through PayPal's secure platform. Wire transfer and ACH banking details are communicated separately via invoice and are not entered into or stored on this website.

6. Sharing Your Information

We do not sell or rent your personal information. We may share information only in the following limited circumstances:

• Shipping carriers — UPS and FedEx receive your shipping address and contact information to deliver your order
• Legal requirements — if required by law, court order, or government authority
• Business transfers — in the event of a merger, acquisition, or sale of the company, your information may transfer to the new owner under the same privacy protections

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information in your account at any time
• Request deletion of your account and personal data
• Unsubscribe from back-in-stock notifications by contacting us

To exercise any of these rights, contact us using the information below. We will respond within 10 business days.

8. Children's Privacy

Our website is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.